Safety

Emergencies

If there is a true emergency, call 911 or local emergency services immediately. Do not wait on a Task message or contact form. Momsity does not promise emergency response times.

Safe Tasks only

Members should only post Tasks that are safe and appropriate. MOMs should only accept Tasks they can perform safely. Review Prohibited Tasks and Community Rules before you post or offer.

Babysitting and childcare are not Momsity offerings. Pet care on Momsity is everyday help — walks, feeding, and visits — not veterinary care. Tell your MOM about any pet that bites, is aggressive, or needs medication before they accept. House sitting is offered only by MOMs Momsity has approved for it; share access codes and keys only through the Task once a MOM is assigned. Do not treat the marketplace as a substitute for specialized care services.

Keep work on Momsity

Exact addresses stay hidden until a MOM is authorized for that Task. Keep payment and messaging on Momsity so the record, moderation, and support path stay intact. Off-platform contact or payment requests can be held by automated moderation.

Meeting in person

Use clear Task notes, daylight or agreed windows when possible, and common-sense judgment. Leave if a situation feels unsafe. Report problems through Task tools or Contact after you are safe.

Report problems

Use Task tools and Contact for marketplace issues. Read how mechanisms actually work on Trust. We do not claim background checks, insurance, or licensed professionals unless those checks actually run on the platform.